Support and FAQ

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This FAQ answers the most common support questions we receive. If you have a support question that isn't answered here, please use our e-mail:  support@all-sweets.com

Screensavers FAQ

What are the system requirements?
The Screensavers will work under Win95, Win98, WinMe, Win2000, WinXP, Vista, Windows 7. Also required: A Pentium class processor or compatible, RAM 128Mb or more.

Do I have to pay for the updates?
No, all updates are free of charge.

I have ordered your screensaver, but still have not received any answer.
You probably have entered an incorrect e-mail address in the order form or your e-mail is temporary not working. Please try to use another e-mail address.

I have received registration data, but the screensaver seems to refuse to accept it.
Please follow the instructions from the registration e-mail. In order to avoid any mistakes, use copy/paste commands.

I've installed your screensaver, but it does not work or works very slow.
First, make sure you have the latest version of drivers from the manufacturer of your video card installed.

How can I change my screensaver settings?
Right-click with your mouse on an empty spot on your desktop and select "Properties" from the menu that appears. Then select the "Screensaver" tab in the "Display Properties" dialog. If the screensaver is not chosen, select it from the list and press the "Settings" button.

How do I uninstall the screensaver?
Make the following: Click START, Choose PROGRAMS, Choose "ProgramName", Choose Uninstall
Or
Open Program Files (on a disk where it is established Windows), Open a folder "ProgramName" start unins000.exe (if is unins001.exe It start too). If after that a folder "ProgramName" has still remained, remove her.

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